Our Corporate Social Responsibility (CSR) strategy is driven by a single aim: to ensure the impact of our business on society is a positive one.
We believe that responsible business is good business. We know that today’s consumers demand high standards from the companies they support. Working to protect the environment, and setting ourselves high standards for supply chain management, helps us to identify new business opportunities, reduce costs and risks, ensure customer loyalty and attract the best employees.
This website provides summary information about our approach to CSR and the results of our CSR activities. We update it annually to supplement the concise information that we provide in the CSR section of our annual report. It is intended for anyone seeking more in-depth information about CSR at TomTom, including customers, industry analysts, socially responsible investors, nongovernmental organisations, employees, and sustainability specialists.
Our Board of Management is ultimately responsible for our CSR programme. We include CSR performance in our Annual Report, and believe in integrating social and environmental results with financial reporting measures.
Our strategy is a living document. It is intended to keep pace not only with our dynamic business, but also with our broader environment. The global strategy for CSR, which was set in 2011, focuses on three key areas.
This strategic focus and its objectives constitutes a clear route map for our CSR journey. We will continue to drive the development and continuous improvement in our CSR activities in line with our overall strategy.
It's easy to be confused by the jargon and terminology that surrounds Corporate Social Responsibility (CSR). Additionally, TomTom and the industry it is a part of, has its own or navigation industry related business terminology.
So here's a little help by way of a simple abbreviations and glossary of the main terms found on these pages, the aim of which is to keep things clear for readers.
Carbon dioxide (CO2)
An atmospheric gas that, provided there is enough oxygen available, results from the combustion of organic matter, such as the burning of oil, coal or gas. It is believed to be the most significant contributor to climate change
Carbon footprint (or climate footprint)
The contribution a person, company or country makes to climate change. The carbon footprint of a product or organisation is the total amount of greenhouse gas (GHG) caused during a defined period. The footprint is calculated by taking the total amount of greenhouse gas emitted and subtracting any amount saved elsewhere - for example, as a result of buying offsets. It is expressed in terms of the carbon dioxide equivalents (Co2e) emitted.
The change in temperatures and weather patterns caused by the burning of fossil fuels and other human activity.
Also sometimes known as "community investment". The provision of funding, donations and/or in-kind support (such as product donations) donated to charitable organisations for charitable programmes and projects.
Compensated personal time off.
Corporate Social Responsibility (CSR)
Also sometimes known as Corporate Responsibility. Broadly speaking, CSR is the management of a company's impact on society and the environment through its operations, products or services and through its interaction with key stakeholders such as employees, customers, investors and suppliers.
Electric or electrical equipment.
Electronic Industry Citizenship Coalition of which TomTom is an Applicant Member.
End of Life vehicle.
European Recycling Platform established in several countries in Europe and providing service for compliance with take-back legislation and providing end of life recycling solutions for packaging, batteries and accumulators and also waste electrical and electronic equipment (WEEE).
The TomTom Ethical Trading Code of Practice.
The European Union of 27 member states.
In-dash navigation systems
A navigation solution that is built into the car dashboard by the car manufacturer. Levels of integration with the car systems vary.
An internationally-accepted standard (produced by the International Standards Organisation (ISO)) that specifies the minimum acceptable content for an environmental management system.
Portable navigation device. Term used by the navigation industry players to describe a portable electronics device that integrates all hardware and software components necessary for turn-by-turn navigation. A PND is handheld and/or is removable if it is put on a socket in a car, bicycle or motorcycle. Sometimes also referred to as personal navigation device. An example of a PND is the TomTom GO LIVE.
Put on the market.
The system for Registration, Evaluation and Authorisation of Chemical Substances (based on European Union Directive with the same name)
Restriction on Hazardous Substances in Electrical and Electronic Equipment (based on European Union Directive with the same name)
The series of commercial relationships that enables a product or service to be delivered to an end customer/customer. At TomTom the term supply chain specifically refers to the electronics manufacturing supply chain.
A widely used term used to mean waste electrical and electronic equipment. Originally based on European Union Directive now widely used in legislation on the topic around the world.
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