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Customer Support

Responsible for answering customer enquiries

For any customer care enquiries, please visit our FAQ page where you will find plenty of helpful advice:

If you are unable to find your answer on our FAQ page, please get in touch with the customer services team:

To call the customer support team you can find the appropriate phone number here:


Public Relations

Responsible for TomTom's global media relations.

For journalists interested in learning more about how we generate our real-time traffic information, we welcome the opportunity to give you a briefing by traffic experts in our Amsterdam-based traffic centre. Please contact us to arrange a visit or for any other questions you might have.

+31 (0)20 757 5000

Our address

De Ruijterkade 154
1011 AC Amsterdam, The Netherlands
Phone: +31 (0)20 757 5000
TomTom International B.V. VAT ID number: NL 8007.65.679.B01

Route description to our Amsterdam head office

A route description can be found here.

In order to use the TomTom route planner visit

Map Share Reporter

Our online Map Share Reporter gives you a simple way to report changes to TomTom maps.

Please visit this page to tell us about a map change, which will help us keep future versions of our maps as accurate as possible.